Refer a Patient

Steps Mental Health has three referral options for GPs and health professionals:

  1. Download the below form and email to Access Health and Community (Steps provider):
  2. Download and send below form via secure fax to Access Health and Community: 03 8841 3030
  3. Download and send below form via secure fax to Eastern Melbourne Primary Health Network (EMPHN) intake: 03 8677 9510

Please download and complete the referral form below.

Completed forms can be emailed to our Steps intake team at Access Health and Community:, or sent via secure fax to 03 8841 3030.

Please include relevant assessments and documentation, such as risk assessments, reports or discharge summaries.

A mental health intake clinician will be in contact within three business days. A copy of what you submit to the form will be emailed to you for your records.

If you want to speak to one of our intake clinicians about your referral, please call us on:

1800 378 377 or 9810 3070

Please note: We are unable to process referrals that have been left via voicemail only. Please contact us using one of the methods listed above.

Click to access Stepped-Care-Referral-Form-EMPHN-1.pdf